Custom Bobblehead Doll FAQ

Below are answers to the most common questions about custom bobblehead dolls from Webobble, including materials, timelines, proofs, photos, shipping, taxes, returns, bulk orders and more.


1. Do your heads bobble?

Yes, all of our standard heads do bobble. If you prefer a fixed head instead, you can request that in the order notes section of the order form.

2. Timelines – how fast can I receive a doll?

During checkout you can choose from several delivery timeline options, from approximately 4 to 6 weeks down to around 1 week. These timelines are estimates only and depend on your selected option and how quickly you approve proofs. For full information about timelines, please click here: Webobble Timeline Information.

3. What are custom bobblehead dolls made of?

Unlike many other sites, we use polyresin clay, which is stronger than standard polymer clay and allows for excellent detail and durability.

4. What are the custom bobblehead photo requirements?

You only need one clear front facing headshot. Profile photos can help but are not required. For full information about photos, please click here: Custom Bobblehead Photo Requirements.

5. Proofs – will I see the doll being made?

Yes. On most timelines we provide photo proofs of your doll in progress so that you can review and request changes before we move to the next stage. For more information about proofs, click here: Proof Process Information.

6. How big can I make my custom bobblehead?

Our standard dolls are approximately 7 inches tall. On the order form you can select larger sizes. If you need a size not listed, please email us for a custom quote. We can make sizes up to about 10 feet for special projects. Email: [email protected].

7. What currency are your prices in?

All prices are listed in US dollars.

8. Am I responsible for customs duties and taxes?

HD Design Center does not charge sales tax except on deliveries within the State of Florida. The buyer is responsible for any taxes, customs charges or import duties that may be levied by the destination country.

You may be subject to import duties and taxes when the package reaches your country. Additional charges for customs clearance must be paid by you. We cannot control or predict these costs, and customs policies vary by country. When ordering from HD Design Center, LLC you are considered the importer of record and are responsible for complying with all laws and regulations in your country. Any destination tariffs or duties are the buyer’s responsibility.

9. What is your custom bobblehead return policy?

All HD Design Center merchandise is personalized and made to custom specifications. By placing an order and completing checkout, you agree that your order cannot be cancelled, returned or disputed if you are not happy with the product. For full policy details, please click here: Return and Policy Information.

10. How long does it take to ship my custom bobblehead doll?

Once your doll is completed, we ship using FedEx, UPS or DHL. Most shipments require a signature on delivery. The completion of your doll is based on the delivery time method you selected during checkout.

11. Do you have premade custom bobblehead figurines?

Yes. To help lower costs, we offer over 650 premade body styles with more being added. You can select a premade body and we sculpt the head to match your photos. These options are available on our order forms and in our product listings.

12. What countries do you ship to?

We ship worldwide, to well over 210 destinations.

13. Will I be notified when my order ships?

Yes. After your order ships, we send an email shipping notice confirming that your package has been sent, along with a tracking number.

14. Do you have a printed catalog available?

No. Because we offer many premade bodies as well as full custom work, all product information is available online only.

15. What are your Terms and Conditions?

For complete terms and conditions, please see: Webobble Terms and Conditions.

16. What are the stages of proofs and approvals?

  • Sculpted head – We hand sculpt the head to resemble your primary photo. At this stage you can request changes to facial features like nose, mouth, expression and skin texture. Changes are made at no charge. Once you approve the head it is baked and further face changes may require additional fees.
  • Body proof (if applicable) – We sculpt the body based on your notes and any reference photos. You can request changes to pose or position during this stage. After approval the body is baked and major changes would require additional work.
  • Complete proof – We show you the finished doll. At this point, most customers approve with minor color adjustments if needed. You can request a one time complexion color adjustment at no charge. All details such as text, logos and colors should be checked carefully before final approval. Once approved, we final bake and ship the doll. We cannot modify the doll after it leaves our factory and we do not accept returns for modifications.
  • Notes – The primary photo is used only to create the doll features. Our goal is a strong resemblance, but this is a caricature style collectible, not a perfect replacement of the person. We rely on your photos, notes and feedback throughout the process.

We are always happy to answer questions about any stage of our service. Please email: [email protected].

17. Do you offer bulk pricing or large quantity orders?

Yes. We offer two types of bulk arrangements:

  • Multiple unique dolls – For example, 5 or more dolls with different heads. Please email [email protected] with your requirements.
  • Multiple copies of one design – For events, promotions or corporate gifts where you need many copies of the same doll. For more information about this option, please click here: Bulk Order Information.

Did we miss a question you still have? Email us at [email protected] and we will be happy to help. We look forward to making you bobble.

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