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Return Policy

1/6/2008

Return policy for Custom Orders:

No refunds, all sales final.  Since they are always made-to-order just for that special person and as a result all sales are final.
 

By placing this order and completing the checkout- I agree my order can not be cancelled, returned or disputed in the event I am not happy with my product. While most of our clients are thrilled with their bobblehead, some are not. All custom made bobbleheads are not meant to be exact replicas of your faces or accessories.  Our artists find distinguishing characteristics and accentuate those to create a likeness.


If you do not agree, we urge you not to complete this order. Since they are always made-to-order as a result there is No refunds and all sales are final.
 
In the event you receive a bobblehead doll and request a change, we can not accept post repair dolls.  We are unable to make such modifications to any completed doll as our process for the final doll is to bake them and after so, no further change can be made.  Once received, our transaction is considered complete.
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